Nationally accredited mediator training program - July '24 Skip to main content

Nationally accredited mediator training program - July '24

From $2,890.00
Fully Booked
From $2,890.00
Fully Booked

Nationally accredited mediator training program - July '24

This program will be conducted entirely online.

If you have any questions, please contact our Customer Engagement team on Tel 02 9965 7111 or email

Have you been thinking about adding mediation to your qualifications? Are you ready to take the next steps to become an accredited mediator?

Course at a glance

Our mediator training program is:

  • Accredited: The College is a registered provider of mediation training programs, compliant with the current National Mediator Accreditation System (NMAS).
  • Convenient: A five-day practical workshop conducted via videoconference.
  • Immediately practical: You will learn how to mediate disputes through real-world scenarios and immersive roleplays.
  • Reputable: You will learn from one of Australasia’s most highly regarded faculties of mediation trainers, coaches, and assessors.

How to become an accredited mediator

To become a Nationally Accredited Mediator under the NMAS, you’ll need to complete:

  1. A nationally accredited mediator training program from a registered provider like the College
  2. The National Mediation Assessment

However, if accreditation is not your goal, you can still complete our program on its own.


All times listed for this course are AEST. Please consider any time differences if you are registering from another time zone.

CPD points

Practitioners holding WA practising certificates are not eligible to earn CPD points for this course.

Feedback from past attendees:

“It is very worthwhile. The course and contents therein can work in any relational setting”

“Definitely have a go at the course even if you don't intend on being a mediator - it's challenging but the skills and knowledge gained are certainly worth it”

“Really succinct and well thought out program. I now feel confident in this area…and I look forward to moving forward with assessment.”

Alumni DiscountCollege alumni are entitled to save 10% off the fee for this course. Use ALUMNI10 at the checkout.

Course Outline

The Nationally Accredited Mediator Training Program is comprised of five days of an intensive workshop conducted via video conferencing and preparatory reading material. You’ll learn through role-play and practice – while being guided by accredited mediation professionals.

Program outline:

Day one: Introduction to mediation, pre-mediation and conflict analysis.

Day two: Facilitative model and skills theory.

Day three: Morning of mediation review, Q&A, followed by full day of mediation role-plays

Day four: Morning of meditation theory review, Q&A, followed by full day of mediation role-plays

Day five: Morning of mediation review, Q&A, followed by full day of mediation role-play, feedback, and where to from here?

Participants seeking formal Nationally Accredited Mediator status, will also need to complete the National Mediation Assessment. For further information on how to do this, please contact our Practitioner Education team on Tel 02 9965 7111 or email

Individuals who are keen to add mediation to their professional skill set and become an accredited mediator under the NMAS framework.

Those involved in advising clients, managing staff, facilitating planning and decision-making or in handling disputes in commercial, government, and/or not-for-profit or community sectors.

If you are interested in providing training for your firm, contact us to coordinate everything from enrolment to completion. The course can be delivered on line or onsite at certain College campuses.

For more information, please contact Kerry Nguyen, Business Development Manager, The College of Law.

D: +61 03 8689 8631

AEST Australian Eastern Standard Time 

If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority, with the exception of Western Australia. If you hold a practising certificate in a state or territory other than Western Australia and this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

If you hold a Western Australian practising certificate, please refer to the course description above as to whether you are eligible to earn CPD points for this activity.

The course complies with the mandatory requirement of Professional Skills.

Linda Kochanski, LLB, Nationally Accredited Mediator (NMAS), FDRP

Linda Kochanski

LLB, Nationally Accredited Mediator (NMAS), FDRP

Linda Kochanski was admitted as a Solicitor in Queensland, initially specialising in Family and Criminal Law. She gained extensive experience in various areas of law but discovered a particular interest in family law and mediation.

Linda subsequently worked for Relationships Australia in various roles including Branch Manager, Coordinator of Mediation and Senior Consultant in Mediation. She has practised in all forms of relationship mediation. Linda continues to practice mediation as a private practitioner specialising in relationship mediation.

Linda has been a Tutor and Lecturer since 1991 working initially as a tutor with QUT. Linda has worked as a Lecturer in Professional Legal Education for Griffith and Bond Universities as well as holding the position of Co Director Bond University Dispute Resolution Centre. She has also positions with the Australian Mediation Association and the University of Southern Queensland.

She is presently a Director on the Mediators Standards Board and a Co Director of Global Training and Professional Development Ltd.

Linda has presented at national and international conferences on Mediation and Family Law and has published in these areas as well and has received industry awards for her work as a FDRP and DR Academic.

Linda is the current Practice Leader at The College of Law for both their Graduate Diploma in Family Dispute Resolution Practice and their suite of mediation programs. Linda is also an Adjunct Lecturer for the College for their Applied Law Postgraduate Program, in Family Law.


Bianca Keys

Bianca Keys Dispute Resolution Consulting

Bianca Keys is a highly experienced Mediator (NMAS accredited), Facilitator, Trainer and Conflict Management Coach. Bianca operates her own consultancy, specialising in mediation and conflict management services for commercial, workplace and healthcare disputes. She was a Director on the Mediator Standards Board from 2014-2022 and Chairperson between 2019-2021. The Mediator Standards Board oversees the National Mediator Accreditation System.

Bianca has diverse experience designing and implementing industry dispute resolution schemes. She has worked with Federal Government and Industry in the design and management of processes for the Australian franchising, horticulture, retail, petroleum, film exhibition, and wine making industries.

Bianca has delivered mediation training in Australia, the United Kingdom, Thailand, Malaysia, Hong Kong, China and Bahrain. This variety has given her the opportunity to work with different cultures and to develop a broad understanding of training and accreditation needs. In addition, Bianca designs and delivers tailored conflict management and resolution skills workshops for organisations, and professional development workshops for mediators and conciliators.

Bianca has a legal background, although she now works solely as an ADR professional. She has been appointed to a number of mediation and conciliation panels, including the NSW Health Care Complaints Commission, NSW Small Business Commission, NSW Personal Injury Commission, NSW Farm Debt Mediation, the Australian Wine Industry Code, the Australian Disputes Centre, and the Australian Small Business and Family Enterprise Ombudsman (Franchising and Small Business Disputes).

Bianca is a frequent contributor to industry publications and conferences and is consulted for her expertise in effective communication, conflict resolution and leadership. She is particularly passionate about training new mediators, in order to maintain a high standard of ADR service delivery in Australia.